
A healthcare provider with 200,000 active patients needed a patient portal that allows secure access to medical records, appointment scheduling, prescription refills, and telemedicine consultations. Edvirra built a HIPAA-compliant portal using React and Node.js.
HIPAA compliance was the top priority. We implemented end-to-end encryption for all patient data, both in transit (TLS 1.3) and at rest (AES-256). All access is logged and audited. Users must complete two-factor authentication, and session timeouts are set to 15 minutes of inactivity. The portal integrates with their existing EHR system (Epic) using HL7 FHIR APIs.
Key features include secure messaging with providers, online appointment booking with real-time availability, prescription refill requests, lab results viewing, and video consultations. The telemedicine feature uses WebRTC for peer-to-peer video calls with encryption, and all consultations are recorded and stored securely.
We conducted a security audit before launch, including penetration testing and vulnerability scanning. The portal also underwent a HIPAA risk assessment to ensure all administrative, physical, and technical safeguards are in place. We maintain Business Associate Agreements (BAAs) with all third-party vendors.
The portal launched in September 2023 and has been well-received:
45% of patients actively using the portal
30% reduction in phone calls to front desk
100% HIPAA compliance maintained